TERMS AND CONDITIONS
Please read these terms and conditions
carefully before using this Website operated by Spray Centre (UK) Ltd, Company
Number: 3096222 and VAT Number:
GB657820315 having our registered office at 9 Woodbourn Hill Sheffield S9 3NE.
By accessing or using our Website, you agree to be bound by these terms
and conditions as they may be modified and posted on our Website from time to
If you have any other queries on how to use
this site, please phone 0114 2706700 (Lines open Monday to Friday from 9:00 -
16:30). You can also email us with a brief outline of your problem.
Details of procedures, products, services,
prices, payment and delivery are displayed on our Website. If you choose to
place an order, you will be given clear instructions on how to navigate our
simple online order process and you will be required to provide us with your
accurate personal details.
1. Read through these terms and conditions
carefully before using this Website.
2. Print a copy for future reference.
regarding your personal information.
If you have a comment, concern or complaint
about a product or service you have purchased from us, please contact us via
email at firstname.lastname@example.org or by post at 9 Woodbourn Hill Sheffield S9 3NE.
We reserve the right to change any
services, product prices, product specifications and availability at any time.
All prices and descriptions supersede all previous publications. All product
descriptions are approximate. Every effort is made to keep information
regarding stock availability on the Website up to date. However, we do not
guarantee that this is the case, or that stock will always be available.
If any provision of these terms and
conditions is held by any competent authority to be invalid or unenforceable in
whole or in part, the validity of the other provisions of this Agreement and
the remainder of the provision in question will not be affected.
This Website, any content contained herein
and any contract brought into being as a result of usage of this Website are
governed by and construed in accordance with law of the jurisdiction specified
in the clause below and the parties to any such contract agree to submit to the
exclusive jurisdiction of the courts as specified. All contracts are concluded
in English. These terms and conditions do not affect your statutory rights.
'Conditions' means these terms and
'We/us/our' means Spray Centre (UK) Ltd
'Website' means the Website located at
www.sprayguns.co.uk or any subsequent URL which may replace it or sit alongside
'United Kingdom' means England, Wales,
Scotland, Northern Ireland and the Channel Islands.
'You/your' means a user of the Website.
'Working days' mean Monday to Friday
(excluding public holidays in the United Kingdom).
Orders will only be accepted from persons
over the age of 18. Orders may be accepted from persons resident outside the
All orders are subject to acceptance and
availability. If any goods ordered are not available, you will be notified by
email and you will have the option either to wait until the item is available
from stock or to cancel your order. It is your responsibility to provide us
with a valid email address so that we can contact you if necessary. Any orders
placed by you will be treated as an offer to purchase the goods or services
from us and we have the right to reject such offers at any time prior to
You shall be responsible for ensuring the
accuracy of the details provided on the order form and we will not accept an
order unless all details requested on the order form have been entered
You acknowledge that any automated
acknowledgment of your order that you may receive from us shall not amount to
our acceptance of your offer to purchase goods or services advertised on the
The conclusion of a contract between you
and us will take place when we accept your order by (i) debiting your credit or
debit card, or (ii) despatching goods to you or commencing the services, whichever is the earlier.
We will take all reasonable care, in so far
as it is in our power to do so, to keep the details of your order and payment
secure, but in the absence of negligence on our part we cannot be held liable
for any loss you may suffer if a third party procures unauthorised access to
any data you provide when accessing or ordering from the Website.
Each item or service purchased is sold
subject to additional specific terms and conditions relating to that item or
service including, without limitation, terms and conditions concerning
estimated delivery times and any warranties. Please ensure that you read such
We are entitled to refuse any order placed
by you and will not be required to provide an explanation.
Goods will be delivered to you, the buyer,
at the address provided by you on the order form.
We can deliver to an address other than the
billing address, note that extra documentation may be needed to
comply with such orders. Any order requesting delivery to an alternative delivery address may be subject to a 24-48 Hour delay to enable further checks. Paypal paid orders can only be delivered to the address listed by Paypal on the payment confirmation.
All goods must be signed for by an adult
aged 18 years or over on delivery.
You will become the owner of goods you have
ordered when they have been paid for and delivered to you.
Any dates quoted for delivery of goods are
approximate only and we shall not be liable for any delay in delivery of goods
however caused. If, however, we are unable to deliver your goods by the date
quoted for delivery, you, the buyer, shall be entitled to cancel the order at
any time before delivery takes place.
All prices shown are exclusive of VAT
(where applicable) at the current rates and are correct at the time of entering
the information onto the system. VAT (where applicable) is calculated,
displayed and added to the order total during the check out process. Prices
quoted are for delivery (in the case of goods) and for performance (in the case
of services) in the United Kingdom unless otherwise specified. Prices are in
Pounds Sterling unless otherwise specified.
In the unlikely event that the price or
description of an item or service has been incorrectly advertised, we will
contact you by email, telephone or post to ask whether you wish to proceed with
your order with the correct price or description. If you are not happy to proceed, or we are
unable to obtain your instructions, we will cancel the order. Unless we have already despatched or
commenced performance of your order, we will not be obliged to supply products
or provide services at the incorrect price or based on an incorrect
Payment can be made by any major
credit or debit card either via www.sprayguns.co.uk or by telephone 0044 (0)114 2706700.Payment will be debited and cleared from
your account before the despatch of your goods or provision of the service to
By placing an order, you, the buyer,
consent to payment being charged to your debit/credit card account or
electronic payment account as provided on the order form.
Title to the goods will pass to you, the
buyer, on delivery of the goods.
We will issue you with an electronic
receipt to your email address once the goods have been despatched.
When you pay for your order by credit or
debit card, we carry out checks or 'authorisations' with the card issuer for
security reasons. Should any problems occur with the authorisation of your
card, we will contact you with further details.
To be eligible to purchase goods or
services on this Website and lawfully enter into and form contracts on this
Website, you must:
• if an individual, be 18 years of age or
• register your real name, address, phone
number, email address and any other details requested.
If you are under 18, please ask an adult to
contract on your behalf. By offering to purchase goods and services, you
represent to us that you are 18 years of age or over and authorise us to
transmit information (included updated information) to obtain information from
third parties, including but not limited to, your debit or credit card numbers
or credit reports to authenticate your identity, to validate your credit card,
to obtain an initial credit card authorisation and to authorise individual
This section applies to consumers
only (and not to businesses or other organisations) who order goods.
If you are not happy with your purchase for
any reason, you can return it to us and we will refund you with the amount you
paid for that item within 14 working days of receipt. After 14 working days goods
can be returned for exchange or refund subject to a 20% admin fee. Special order (non stock) items cannot be returned.
All we ask is that you inform us by email
or post and return the product within 14 working days from the day after
receipt. We will send you a return code and return address. Write the return
code on the outside of the packaging, and then return the product to us at your
expense in unused condition and in the original undamaged packaging (or
packaging of the same quality) for a full refund less carriage charges. We
recommend using an insured delivery service.
Returns must be made within 10 working days (Monday to Friday)
You should allow up to 21 days from receipt
by us of your returned goods for your refund to be processed. We will normally refund you using the same
payment method that you used to purchase the goods. Postage and packaging charges will not be
refunded. This does not affect your
RETURNS - Business customers/accounts
We reserve the right to apply a 10% admin fee to any authorised returns.
This section applies to consumers
only (and not to businesses or other organisations) who order goods.
Please note that you are entitled to cancel
any contract completed with us within 7 working days of receipt of the goods or
services. Special order (non stock) items cannot be cancelled.
If you do cancel a contract, then you must
notify us in writing by sending an email to email@example.com or a letter
to 9 Woodbourn Hill Sheffield S9 3NE. You must retain possession of any goods
and ensure that such goods are kept in the same condition as they were when
they were delivered until such time as the goods are either collected by us or
delivered back to us by you. We will
notify you of when we wish to collect the goods. The goods will be collected by
us within 7 days of our receiving your cancellation notice and we will charge
the cost of collecting the goods and will deduct this from any sum owed by us
You also have the right to cancel your
order prior to despatch or performance within 1 days of placing it.
DAMAGED OR FAULTY GOODS
We employ professional carriers.
Nevertheless, you must examine goods on arrival before signing for it. We will
refund the full purchase price including postage and packing of an item which
is delivered in a damaged or faulty condition.
If a product is damaged or faulty, please
contact us at once and no later than 14 working days of receipt and we will
arrange a refund or replacement as you request.
Sometimes the product specifications from
the manufacturer may change, in which case, if you request a replacement, we
will do our best to offer you a substitute of the same or better quality at the
same price. If you are not happy with the replacement, you can return it in
accordance with our returns policy as outlined above under paragraph 8.1.
Please allow 30 days from receipt by us of
your item for your refund to be processed or replacement item despatched.
We reserve the right to refuse to issue a
refund/replacement item and to recover the cost of the returns delivery from
you in the event that the item is found to have suffered damage after delivery
or has been misused or used other than in accordance with the instructions or
if the problem is due to normal wear and tear.
This does not affect your statutory rights.
The content of the Website is protected by
copyright, trade marks, database and other intellectual property rights and you
acknowledge that the intellectual property rights in the material and content
supplied as part of the Website shall remain with us or our licensors.
You may download or copy the content and
other downloadable items displayed on the Website subject to the condition that
the material may only be used for personal non-commercial purposes. Copying or
storing the contents of the Website for other than personal use is expressly
You may retrieve and display the content of
the Website on a computer screen, store such content in electronic form on disk
(but not any server or other storage device connected to a network) or print
one copy of such content for your own personal, non-commercial use, provided
you keep intact all and any copyright and proprietary notices. You may not
otherwise reproduce, modify, copy or distribute or use for commercial purposes
any of the materials or content on the Website.
You further acknowledge that any other use
of the material and content of this Website is strictly prohibited and you
agree not to (and agree not to assist or facilitate any third party to) copy,
reproduce, transmit, publish, display, distribute, commercially exploit or
create derivative works of such material and content.
No licence is granted to you in these
Conditions to use any trade mark of www.sprayguns.co.uk or its affiliated
Goods and services sold by us may be
subject to copyright, trade mark or other intellectual property rights in
favour of third parties. We acknowledge those rights.
We attempt to ensure that the information available
on the Website at any time is accurate. However, we will not be held liable for
any errors or omissions. We use all reasonable endeavours to correct errors and
omissions as quickly as practicable after becoming aware or being notified of
Products, services, prices and offers are
only valid at the time they are published on our Website. All images should be
used only as a guide or representation of the item.
All drawings, descriptive matter and
specifications of goods and services on the Website are for the sole purpose of
giving an approximate description of the goods and services.
We may also change, suspend or discontinue
any aspect of the Website, including the availability of any features,
information, database or content or restrict access to parts or all of the
Website without notice or liability.
We reserve the right to:
modify or withdraw, temporarily
or permanently, this Website (or any part thereof) with or without notice to
you and you confirm that we shall not be liable to you or any third party for
any modification to or withdrawal of the Website; and/or
change the Conditions from time
to time, and your continued use of the Website (or any part thereof) following
such change shall be deemed to be your acceptance of such change. It is your
responsibility to check regularly to determine whether the Conditions have been
You may not use the Website for any of the
disseminating any unlawful,
harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or
otherwise objectionable material;
transmitting material that
encourages conduct that constitutes a criminal offence, results in civil
liability or otherwise;
breaches any relevant laws,
regulations or code of practice;
gaining unauthorised access to
other computer systems;
interfering with any other
person's use or enjoyment of the Website;
breaching any laws concerning
the use of public telecommunications networks;
interfering or disrupting
networks or websites connected to the Website; and
making, transmitting or storing
electronic copies of materials protected by copyright without the permission of
We reserve the right to refuse to post
material on the Website or to remove material already posted on the Website.
LIABILITY AND INDEMNITY
Notwithstanding any other provision in the
Conditions, nothing in these Conditions will affect or limit your statutory
rights; or will exclude or limit our liability for death or personal injury
resulting from our negligence.
The Website is provided on an 'as is' and
'as available' basis without any representation or endorsement made and we make
no warranties, whether express or implied, in relation to the Website, or any
transaction that may be conducted on or through the Website including but not
limited to, implied warranties of non-infringement, compatibility, security,
accuracy, condition or completeness, or any implied warranty arising from
course of dealing or usage or trade custom.
You acknowledge that we cannot guarantee
and cannot be responsible for the security or privacy of the Website and any
information provided by you. You must bear the risk associated with the use of
We will use reasonable endeavours to verify
the accuracy of any information on the Website but make no representation or
warranty of any kind express or implied statutory or otherwise regarding the
contents or availability of the Website or that it will be timely or
error-free, that defects will be corrected, or that the Website or the server
that makes it available are free of viruses or bugs. We will not be responsible
or liable to you for any loss of content or material uploaded or transmitted
through the Website and we accept no liability of any kind for any loss or
damage from action taken in reliance on material or information contained on
We will use all reasonable endeavours to
carry out our obligations within a reasonable period of time but will not be
liable to you, the buyer, for any loss, costs or expenses arising directly or
indirectly from any delays in doing so and we will not be deemed to be in
breach of these Conditions by reason of any delay in performing, or any failure
to perform, any of its obligations in relation to these Conditions, if the
delay or failure was due to any cause beyond our reasonable control.
We will not be liable, in contract or tort
(including, without limitation, negligence), or in respect of pre-contract or
other representations (other than fraudulent or negligent misrepresentations)
or otherwise for:
any economic losses (including
without limitation loss of revenues, profits, contracts, business or
anticipated savings); or
any loss of goodwill or
any special or indirect losses suffered or
incurred arising out of or in connection with the provision of any matter under
You agree to fully indemnify, defend and
hold us, and our officers, directors, employees and suppliers, harmless
immediately on demand, from and against all claims, losses, costs and expenses,
including reasonable legal fees, arising out of any breach of these Conditions
by you, or any other liabilities arising out of your use of this Website or any
other person accessing the Website using your Personal Information with your
This clause does not affect your statutory
rights as a consumer, nor does it affect your contract cancellation rights.
12. FORCE MAJEURE
We shall have no liability for delays or
failures in delivery or performance resulting from force majeure, including but
not limited to, war, demands or requests of Government authorities, strikes,
shortages of labour, fuel, power, raw materials, late or defective performance
or non-performance by suppliers, transportation disruptions, inability to ship
or other causes, beyond our reasonable control.
You warrant that:
13.1. the personal information which you are
required to provide when you register is true, accurate, current and complete
in all respects;
13.2. you are not impersonating any other person or
13.3. you will notify us immediately of any changes
to your personal information by emailing or telephoning our customer service
In order to monitor and improve customer
service, we sometimes record telephone calls.
on the Website.
THIRD PARTY RIGHTS
Except for our affiliates, directors,
employees or representatives, a person who is not a party to these Conditions
has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce
any term of this agreement but this does not affect any right or remedy of a
third party that exists or is available apart from that Act.
16. EXTERNAL LINKS
To provide increased value to our users, we
may provide links to other websites or resources for you to access at your sole
discretion. You acknowledge and agree that, as you have chosen to enter the
linked website we are not responsible for the availability of such external
sites or resources, and do not review or endorse and are not responsible or
liable, directly or indirectly, for:
the privacy practices of such
16.2. the content of such websites,
including (without limitation) any advertising, content, products, goods or
other materials or services on or available from such websites or resources; or
the use which others make of
these websites or resources, nor for any damage, loss or offence caused or
alleged to be caused by, or in connection with, the use of or reliance on any
such advertising, content, products, goods or other materials or services
available on such external websites or resources.
17. OVERSEAS ORDERS
We can ship overseas subject to extra
shipping or postage costs, as well as any additional taxes or expenses incurred
due to complying with foreign regulatory requirements or laws. Any import taxes incurred shipping to countries outside of the European Union (EU) are the responsibility of the buyer and are not included in the sale price.
18. PRICE MATCH
www.sprayguns.co.uk are proud to offer the best quality
and value for our products. If you find the same products being offered for
less then we will endeavor to match or even beat the price. This applies to UK
residents and to any UK based on line retailer’s total price – (Product Price +
Postage & Packaging). The advertised price must be their standard price for
that item and is only valid at the time of purchase and not retrospectively.
This guarantee does not include auction sites. Please contact us for further
19. BROCHURES AND MANUALS
Any product brouchure or manual made available to download from www.sprayguns.co.uk is done so subject to the following:
19.1 it was the latest revision available from the manufacturer at the time of up-loading to our server.
19.2 later revisions may have been issued by the manufactuer so any
downloaded material can not be relied upon to be the latest revision.
20. GOVERNING LAW AND
The Website is controlled and operated in
the United Kingdom.
The Conditions will be governed by the laws
of England and Wales and you irrevocably agree to submit to the exclusive
jurisdiction of the courts of England and Wales.